Your orders. Your till. One subscription.
VoiceMenu Lite is built for busy collection and delivery: your website, your checkout, your staff queues-without marketplace commission. Managed hosting, SSL, and backups included. Optional Voice AI for phone orders. No POS licence.
Book a discovery callQuick fit check
Is VoiceMenu right for your takeaway?
Honest pointers-no hard sell. If you’re in the middle, a short call usually clears it up.
Great fit
- You want your own ordering site and customer data-not only third-party marketplaces.
- Collection and/or delivery is core (walk-ins? same till and kitchen interfaces-Professional adds booking, floor/QR, rotas, and events if you grow dine-in).
- You’re fine with a till on Windows or Linux and kitchen, bar, driver in the browser-no separate POS licence (you choose hardware).
- One trading site in the base plan, or you’re OK with £89/mo per extra site (unless Enterprise terms say otherwise).
- Day-to-day is responsive web; a branded app is an optional add-on if you want store presence (quoted).
Usually not the best fit
- You only sell through aggregators and won’t run your own ordering site.
- You expect anonymous DIY SaaS-we partner through onboarding and go-live, not checkout-and-forget.
- You want VoiceMenu as a thin front-end while another system owns orders and day-to-day ops.
Not sure? Book a short call-we’ll tell you honestly if Lite or Professional fits.
How it works
Orders: web, phone & walk-in
- Customers order on your site for collection or delivery.
- Walk-ins use the same till and kitchen queues-one stack.
- Optional Voice AI for phone orders and payment links. No commission to us.
Delivery & collection
- Time slots and zones (postcode or mileage) per branch.
- Fees and rules you control; turn channels on or off anytime.
Kitchen, till & payment
- Cashier, kitchen, bar, and driver each get a live web screen under
/staff(separate from your CMS / management back office)-same orders as your site, with live polling so queues update without refresh. - Card and cash at the till; online card and pay-by-link via your connected payment provider.
- An operations activity log gives cashiers and managers one timeline of order events; Orders → Staff activity log in your admin (CMS) adds filters and audit-style review. No separate POS licence from us.
One system
- One CMS for menu, branches, clients, discounts, and reporting.
- Managed hosting, SSL, backups, and monitoring in your plan.
- Your domain stays yours; we help with DNS.
Lite vs Professional (takeaway operators)
Compare Lite and Professional capabilities below. Enterprise is quoted separately. Indicative prices sit under the matrix, followed by what every Lite and Professional subscription includes (infrastructure, onboarding, ProCare trial, and standard support or optional paid ProCare). Figures ex VAT unless stated.
| Capability | Lite | Professional |
|---|---|---|
| Primary positioning | High-volume collection & delivery; single-site operators | Full-service: floor, tables, rotas, events |
| Public site - home, menu, cart/checkout, delivery/collection, legal/marketing | ||
| Customer accounts - profile, addresses, order history, invoices, marketing prefs | ||
| Delivery - zones / mileage, admin delivery tools where configured | ||
| News / posts (when module enabled) | ||
| Memberships | ||
| Table booking - availability, deposits/payments, policies | ||
| Table QR & at-table ordering - tokenised guest ordering, bill request | ||
| Waiter / floor - table session, table orders, payment links | ||
| Events - listings, paid/ticketed bookings | ||
| Rotas - shifts, holidays, swaps, hours reporting | ||
| Reporting (admin, exports, summaries) | ||
| Voice AI (optional add-on) | Add-on | Add-on |
| Branches on one instance | 1 trading site (base licence) | 1 trading site (base licence) |
| Extra branch (2nd+ site, same instance) | Add-on (£89/mo + quoted setup) | Add-on (£89/mo + quoted setup) |
Indicative licence prices
| Price line | Lite | Professional |
|---|---|---|
| Setup (one-off, ex VAT) | £499 | £1,499 |
| From (ex VAT / month) | £294 | £444 |
Indicative only. After a discovery call or demo we agree your plan, add-ons, and term with you, then send a written quote using the same pricing model. You are not expected to work through the onboarding calculator on your own-we use it with you to capture the right figures.
What every Lite & Professional subscription includes
Managed infrastructure
- Hosting, SSL, daily backups, uptime monitoring, and security updates-we patch and maintain the VoiceMenu-managed stack you run on.
- The £95/mo infrastructure component is already included in the headline monthly figures on this page and in your quote.
Core onboarding
- Getting you configured for web ordering and your till setup, including one recorded 1.5h Zoom handover.
After you go live
- One calendar month ProCare trial from go-live.
- If you do not continue with paid ProCare: standard support by email, with a first response within 3 working days.
- Fixing faults in your VoiceMenu instance remains part of what we provide as standard.
Optional add-ons
- ProCare Faster, deeper ongoing help after the trial-available as a paid add-on.
- Voice AI Optional on either tier. Priced separately-ask us for the current platform fee and usage options.
Features in depth
One monthly subscription per tier. Voice AI: platform £149/mo ex VAT plus minute bundles or PAYG-see FAQs. Longer commitments: up to 30% off the monthly equivalent (12 / 24 / 36 months).
Get your quote
Headline monthly figures are ex VAT.
Longer commitments: 12 / 24 / 36 months → 10% / 20% / 30% off the monthly equivalent.
£/mo ex VAT
- Rolling monthly total£
- 12 months £
- 24 months £
- 36 months £
Get in touch carries your choices into the contact form below so we see what you picked. Setup (one-off) and the full line-by-line quote are confirmed after a call or demo-we itemise everything in writing and use the same pricing model with you; you are not expected to price every line item yourself-that is what we cover with you after you reach out.
Ready to own your online orders?
See the platform and get a written quote-no pressure.
Book a discovery callPlans that scale with you
Monthly and setup figures ex VAT. Managed infrastructure is included in the monthly total.
Lite
£294/mo ex VAT
Setup £499 ex VAT
- 1 branch · delivery & collection
- Till, kitchen, bar, driver
- Card & cash at till · online payments via your merchant account
- Managed hosting, SSL, backups
Professional
£444/mo ex VAT
Setup £1,499 ex VAT
- Everything in Lite
- Table booking, floor & QR, waiter
- Rotas & events
Multi-site group?
Choose Enterprise when you run several venues and need centralised control and aligned menus and data across the group-not only extra branches on Lite or Professional. You get a custom licence with Professional-level features on the sites we agree, plus group workflows we define with you (for example coordinated rollout or menu updates). Pricing is quoted to your scope-contact us.
Contact salesWhat happens next
A clear path to go-live-we guide you at each stage.
Hosting
We provision your managed instance (dedicated environment): application stack, patching on the VoiceMenu-managed layer, and uptime monitoring-per our service boundaries.
Domain & SSL
Your domain stays registered with you. We issue SSL and coordinate DNS so traffic reaches your VoiceMenu instance securely.
You connect a business email-sending service (we recommend SendGrid for deliverability). Order updates and operational mail use it. Optional professional setup is a billable onboarding line if you prefer us to wire DNS and hand over.
Test domain (preview)
We deploy to a technical preview URL first so you can test the site, checkout, and staff screens without touching your live domain. When you are ready, production is pointed at your real domain.
Content, keys & training
Menus, branches, connecting your card payment provider (merchant account in your name), staff logins-you complete in the CMS or via purchased setup lines. Included Zoom handover per service boundaries.
Go-live & backups
Final checks and cutover. Automated daily backups and monitoring are included in managed infrastructure so your data and system are protected.
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