Add-ons

Recognises a second or further trading location on one managed VoiceMenu instance when your base tier assumes one site.

• £89 / month ex VAT per additional site (typical Lite / Professional)
• One-off branch setup is quoted per site
• Figures stay in step with config/onboarding-calculator.php and commercial pricing

We perform routine operational changes within existing modules—not new product features unless quoted.

• Light 2h · Standard 4h · Plus 8h per month (ex VAT)
• Unused hours roll once (max one month forward), then lapse
• Overage typically £90 / hour ex VAT or quoted batches
• WhatsApp for requests when ProCare is active; otherwise email or ticket

Trial: one calendar month at no charge from go-live—same-day response path and WhatsApp for break-fix while you bed in.

After trial: continues only if you agree—£199 / month ex VAT per venue, 30 days’ notice to cancel. Standard support remains on email with published response targets if you decline.

WhatsApp is for operational urgency; how-tos and content changes belong on email unless ProCare rules say otherwise.

Optional phone / voice agent on the same menu, orders, clients, and payments stack. You typically maintain your telephony / SMS provider relationship.

• Platform: £149 / month ex VAT while enabled
• Usage: £1.10 / minute in arrears outside any bundle
• Bundles (examples): 100 min £110 · 300 min £299 · 600 min £579 / month ex VAT

Calculator keys: addons.voice_ai in config/onboarding-calculator.php.

This line is the recurring fee only. Getting to the App Store and Google Play in the first place is a separate one-off setup, always quoted to your scope; we use an indicative from ~£2,700 ex VAT in commercial materials so both costs are visible up front.

£349 / month ex VAT covers compatibility with OS updates, store submission updates as needed, fixes on the packaged app layer, and agreed small enhancements—not unlimited new product features (those are quoted).

Apple / Google developer programme fees are usually client-paid; state in your SoW.

• Professional menu photography: £700 per 25 items (rounded up), up to 5 photos per item—logistics and reshoots quoted
• Commercial videography: 1 unit £1,800 · 2 units £3,200 · 3 units £4,200 (ex VAT)—usage and edit rounds in SoW

Bespoke visual design within VoiceMenu theming for agreed surfaces. Admin CMS chrome is not a custom skin deliverable unless separately quoted.

• Bespoke guest / marketing site: £9,000 — 3 consolidated revision rounds, then £110 / hour
• Client-supplied design integration: £6,000 — same boundaries
• Staff interface design (agreed roles): £6,000

Reconcile with theme SKUs in the onboarding calculator so price lists do not conflict for the same deliverable.

Menu copywriting: one language unless quoted; indicative from ~£350 per 25 items (ceil).

We add / migrate menu: from your materials (Excel, old site, PDFs where feasible)—£250 per 25 items × branches, rounded up. Unusual ETL or cleanup is quoted.

• Extra Zoom training (1.5 h, recorded): £249
• On-site go-live support: from £600 — quoted to venue and hours

Operational email is included at a basic level; this add-on is for production-grade deliverability discipline when you want us to wire SendGrid (or equivalent) properly.

The client chooses and pays the correct ESP plan for their volume.

VoiceMenu is our core platform, but we build far beyond a fixed feature list. If you need something that does not ship out of the box—deeper integrations, custom operational tools, tailored guest journeys, reporting, automation, or entirely new web experiences on top of your stack—we scope it properly and deliver it as billable work.

What “limitless” means in practice: we are a tech company; if it is technically feasible and aligned with your contract, we can engineer it. Everything is agreed in writing (SoW or quote) so scope, ownership, and pricing stay clear—no open-ended promises.

Pricing: typically £110 / hour ex VAT on a time-and-materials basis unless we fix a package price. Larger programmes are quoted as milestones or retainers.

One-off setup cost for branded iOS and Android listings as a shell over your existing VoiceMenu web application. Price is always quoted to your scope; we publish an indicative from ~£2,700 ex VAT so expectations are clear before you speak to us—final figure is in your proposal or SoW.

After go-live, ongoing care is a separate recurring add-on: £349 / month ex VAT (see the recurring mobile add-on card)—two line items, not one hidden price.

Apple / Google developer programme fees are usually client-paid—state in your SoW.