Deliveroo alternative
A Deliveroo alternative that stops the commission and keeps your customers
Deliveroo charges most independents ~25–30% commission (a 15–35% range by plan), with a payment-processing fee of around 2.5% and 20% VAT on top — and exclusivity deals reach ~33%. VoiceMenu is the commission-free alternative: your own ordering, till and delivery, with the customer relationship kept yours.
Deliveroo vs VoiceMenu at a glance
| Deliveroo | VoiceMenu | |
|---|---|---|
| Commission | ~25–30% (15–35% range) + VAT | 0% commission to us |
| Payment processing | ~2.5% per order on top | Your own provider (~1.5–2% + 20p) |
| Exclusivity | Lower rate only if exclusive (~33% otherwise) | No exclusivity, no lock-in |
| Customer data | Kept by the marketplace | Yours to keep and market to |
| Your brand | A listing among competitors | Your own branded ordering site |
Why restaurants leave Deliveroo
It is not just the headline commission. Add the ~2.5% payment-processing fee and 20% VAT and a "25%" deal lands nearer 30% in cash terms. Exclusivity pushes the rate higher still, and either way the diner is Deliveroo's customer, not yours.
What you get with VoiceMenu
Your own branded ordering site, a browser-based till with no POS licence, kitchen and driver screens, your own delivery zones and time slots, and your customer data kept yours — one managed platform, flat monthly fee, no commission to us.
Keep the apps for discovery
Deliveroo can still find you new customers. The win is moving your regulars to your own site, where you keep the full order value and can bring them back with loyalty and offers — for free.
Common questions
Sources
Keep your commission — and your customers
See exactly what you'd save going direct, then book a 20-minute demo on your own menu.