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Just Eat alternative

The Just Eat alternative that keeps your commission and your customers

Just Eat is useful for discovery, but the cost is steep: around 14% commission if you deliver yourself, rising to ~25–30% (plus VAT) when their couriers deliver — and the customer stays theirs, not yours. VoiceMenu is the commission-free alternative: your own branded ordering site, a browser-based till and your own delivery, all on one managed platform.

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Just Eat vs VoiceMenu at a glance

Just Eat VoiceMenu
Commission ~14% self-delivery to ~25–30% + VAT 0% commission to us
Customer data Kept by the marketplace Yours to keep and market to
Your brand A listing among competitors Your own branded ordering site
Till / EPOS Separate system Browser-based, no POS licence
Fees Per-order commission + admin fee Flat monthly + your own card fees

Why takeaways leave Just Eat

The maths stops working when commission is bigger than your margin on a dish. On their-delivery orders you can lose ~25–30% (plus VAT) of every sale — on customers you often already had. And because the relationship belongs to Just Eat, you can't market to them to bring them back for free.

What you get with VoiceMenu

Your own branded ordering website for collection and delivery (and ordering on WhatsApp), a browser-based till with no POS licence, kitchen and driver screens, mileage-based delivery zones, and your customer data kept yours — set up and supported by us. You pay a flat monthly fee plus your own card processor, with no commission to us.

How to switch without losing orders

You don't leave overnight. Run your own ordering site alongside Just Eat, put your "order direct" link on receipts, packaging and your Google Business Profile, give regulars a reason to switch, and let the app keep doing discovery for genuinely new customers. Watch the commission line fall as direct grows.

Read: Just Eat alternative for UK takeaways

Common questions

There is no per-order commission to us. You pay a flat monthly fee plus your own card processor (typically ~1.5–2% + ~20p per transaction).
You keep running Just Eat while you build your own ordering. The goal is to move repeat customers to your own commission-free site over time, not to cut off discovery on day one.
No proprietary terminals. The till runs in a browser on affordable hardware you own — a touchscreen mini-PC or a laptop — and kitchen/driver screens run on any device.
Yes. Most venues do exactly that: the apps for discovery, your own site for the repeats where you keep 100%.

Sources

  1. Just Eat / aggregator commission ranges — 2026 commission guide (official pricing pages, accessed 29 Jun 2026)

Keep your commission — and your customers

See exactly what you'd save going direct, then book a 20-minute demo on your own menu.

See your savings Book a 20-minute demo